Managed IT & Cybersecurity for Small and Medium Businesses in Metro Vancouver & the Fraser Valley
Local, owner-operated IT partner for SMBs. We keep your systems fast, secure, and reliable — so your team can focus on growth and customers, not computers.
Priority SLA
Guaranteed response times for growing teams
Security‑first
Baseline hardening and monitoring from day one
BC Focused
Serving Metro Vancouver to Chilliwack + remote across Canada
Where we serve
Proudly supporting small and medium-sized businesses in Vancouver, Burnaby, Richmond, Surrey, Langley, Abbotsford, Chilliwack, New Westminster, Coquitlam, Port Coquitlam, Port Moody, Maple Ridge, and more across Metro Vancouver & the Fraser Valley. Remote IT support available anywhere in Canada.
Need help today?
Services crafted for SMB realities
Choose fully managed IT or co‑managed support alongside your in‑house team. Add cybersecurity, cloud, and automation as you grow.
🔧 Managed IT Services
- Proactive maintenance & patching
- Help desk & remote support
- Workstation / server lifecycle & asset management
- Network design, Wi‑Fi & cabling
- Quarterly IT roadmap & budgeting
Predictable monthly pricing. Scales from 5–200 users.
🤝 Co‑Managed IT (for internal teams)
- Escalation support for complex issues
- Project assistance: migrations, rollouts, relocations
- Monitoring, alerting & documentation hand‑off
- Security tooling & best‑practice baselines
- Vacation/after‑hours coverage
Keep control while augmenting capacity and expertise.
🔒 Cybersecurity
- Endpoint protection (EDR) & email security
- Firewall hardening & zero‑trust access
- Backup & disaster recovery testing
- User awareness training & phishing drills
- Policy, risk, and incident response playbooks
Aligned with PIPA/PIPEDA requirements for privacy.
🌥️ Cloud & Microsoft 365
- M365 & Google Workspace setup and security
- File server → SharePoint/OneDrive migrations
- Azure/VM provisioning & cost optimization
- Backup for M365/Google (email, Drive, SharePoint)
- Single sign‑on & MFA rollouts
Modern, mobile‑ready work with strong security controls.
🧩 Systems Integration & Automation
- CRM/ERP and line‑of‑business integrations
- API development & secure data movement
- Automation of onboarding, approvals & reporting
- Chatbots, forms, and document workflows
- Dashboards & analytics for leadership
Practical automation with measurable ROI.
🧰 Projects & On‑Demand
- New office/clinic setup & moves
- Server refresh & virtualization
- Wi‑Fi heat‑mapping & upgrades
- Camera & access control integrations
- Compliance gap assessments
Fixed‑fee scope with clear timelines.
Industries we know well
We tailor solutions for regulated and fast‑moving teams alike.
Also serving: Real Estate, Architecture & Engineering, Retail & Hospitality, Non‑profits, Manufacturing & Logistics.
See how we tailor services →
How we work
Clear communication, right‑sized tooling, and predictable outcomes.
Discovery & assessment
We audit your environment (security, network, endpoints, cloud) and surface quick wins plus a 90‑day plan.
Stabilize & secure
We apply baselines: updates, MFA, backup checks, admin controls, and monitoring with alert tuning.
Operate & improve
Monthly health reports, ticket trends, and a quarterly roadmap aligned to budget and growth.
Ready for a quick assessment?
15–30 minute call to understand goals and timelines.
FAQ
What’s included in a managed services monthly fee?
Proactive maintenance, monitoring, security baseline, help desk, and guidance to keep existing systems healthy. Projects and major changes (e.g., cloud migrations, new locations, server replacements) are typically scoped separately.
Do you offer co‑managed IT?
Yes. We partner with internal IT to provide escalation help, tooling, documentation, and coverage without taking control away from your team.
Which areas do you support on‑site?
Most of Metro Vancouver and the Fraser Valley. We also support remote‑only clients across Canada.
Start with a free assessment
Tell us about your environment and goals. We’ll propose practical options in plain language.
- Email: info@nexanova.ca
- Phone: (604) 613‑0150