Systems Integration & Automation
Connect your tools, reduce manual work, and surface the right data—securely and reliably. We integrate cloud and on-prem systems (M365, Google Workspace, QuickBooks, ERPs/CRMs, POS, IoT, security, and more) and automate routine tasks so your team saves time and avoids errors. If you’re already working with us on Managed IT or Co-Managed IT, we’ll build on your current stack for faster wins.
What we integrate
- Productivity & identity: Microsoft 365 (Entra ID/Azure AD), Exchange, SharePoint, OneDrive, Teams; Google Workspace
- Finance & operations: QuickBooks Online/Desktop, Sage 50, inventory tools, purchase orders & approvals
- Sales & CRM: HubSpot, Zoho, Pipedrive, Monday.com, Notion databases
- Scheduling & messaging: Outlook/Bookings, Google Calendar, Calendly, Slack/Teams
- Web, forms & marketing: WordPress, Gravity/WS Form, Webhooks, Mailerlite/Klaviyo
- E-commerce & POS: Shopify, WooCommerce, Stripe, Square
- Infrastructure & security: Unifi, pfSense, Synology/TrueNAS, backup platforms, SIEM alerts
- Line-of-business & imaging: PMS/EMR/ERP connectors, on-prem file servers, scanners & label printers
Need a scoped project? See Projects & On-Demand for fixed-price builds and migrations.
Common automations we deliver
- Sales → Ops handoff: Deal won in CRM ⇒ create project folder structure in SharePoint, tasks in Planner/Asana, and a Teams channel
- Finance sync: Approved quote/invoice ⇒ push to QuickBooks, tag cost centre, notify in Teams
- HR joiners/movers/leavers: Form submission ⇒ auto-provision M365 account, groups, mailbox rules, and access requests
- Document workflows: Intake form ⇒ generate PDF from template, store in client folder, email secure link to client
- Calendars & reminders: Booking made ⇒ send confirmations, reschedules, and day-before SMS reminders
- Alerts: Backup/endpoint/security events ⇒ post to Teams “IT-Alerts” with ticket auto-creation
Why SMBs choose automation
- Fewer manual steps & mistakes across teams
- Faster handoffs between sales, operations, and finance
- Consistent compliance trails (who did what, when)
- Better visibility with dashboards and notifications
- Lower costs vs. hiring or re-keying data
Our integration process
- Assessment – Map apps, data, and pain points. Define “what good looks like.”
- Design – Low-code first (Power Automate, Make/Zapier) with secure connectors; fall back to custom scripts/webhooks when needed
- Pilot – Build a minimal flow, test with sample data, and create rollback.
- Hardening – Add auth, error handling, retries, logging, and notifications.
- Go-Live & Handover – Documentation, training, and KPI checks. We can manage or you can.
Tooling & approach
- Low-code: Microsoft Power Automate, Power Apps, SharePoint/Graph, Make/Zapier
- APIs & scripting: Webhooks, Graph API, REST, Python/PowerShell for glue code
- Data & storage: SharePoint/OneDrive, Google Drive, SMB/DFS, Synology/TrueNAS
- Security: Least-privilege service accounts, OAuth/Entra, key vaults, audit logs, PIPEDA/PIPA-aligned handling
- Monitoring: Run history, error alerts in Teams, versioned playbooks
For cloud hardening or licensing, see Cloud & Microsoft 365. For ongoing ops, see Managed IT or collaborate Co-Managed IT. Add threat protections with Cybersecurity.
Where we serve
Metro Vancouver & Fraser Valley: Vancouver, North Vancouver, West Vancouver, Burnaby, New Westminster, Richmond, Delta, Surrey, White Rock, Langley (City/Township), Abbotsford, Maple Ridge, Pitt Meadows, Coquitlam, Port Coquitlam, Port Moody, Chilliwack, Mission.
Free Assessment
Not sure where to start?
Book a 15–30 minute automation assessment. We’ll review your goals and give you practical next steps—no jargon, no pressure.
- Security & patching review
- Backup & disaster recovery baseline
- Cost-saving recommendations
Local owner-operated • Same-day on-site (selected cities) • PIPEDA mindful
FAQ
Do you work with both cloud and on-prem apps?
Yes. We bridge M365/Google/Azure with on-prem servers, NAS (Synology/TrueNAS), and firewalls (Unifi/pfSense).
We already have tools—can you integrate “as-is”?
Usually. We start with your stack and only add tools if there’s a clear ROI or security benefit.
Is low-code reliable enough for production?
Yes—when engineered with retries, idempotency, scoped credentials, and alerting. We add those by default.
Can you integrate QuickBooks Desktop?
Yes, via secure connectors/agents and staged sync to avoid duplicates.
How long does a typical automation take?
Most “Level-1” workflows (1–2 systems, basic logic) ship in days; larger projects vary with data complexity and approvals.
